Leading major change

Module 03 / 5 · 70 min

Use Kotter, ADKAR, change governance, stakeholder mapping, impact assessment and communication plans to lead mergers and system migrations.

In this module you will learn to

Explain why change programs fail and use Kotter's eight steps and ADKAR to plan and diagnose
Set up change governance with clear decision rights
Map stakeholders by power and interest and plan how to engage each group
Assess change impact and build a communication plan for a merger or system migration

Built on

Erudite Africa training module: Ethiopian Context, topic 4.c Strategic Leadership and Change Management, Level 2 Intermediate (October 2026)
NBE directives as listed in the lessons: FXD/01/2024, SBB/89/2024, SBB/91/2024, SBB/93/2025, SBB/94/2025, NBE/INT/13/2026; minimum capital rule SBB/78/2021 as reported
Banking Business Proclamation No. 1360/2025 and Labour Proclamation No. 1156/2019
NBE Monetary Policy Committee meeting No. 7 press release (July 2026)
Digital Ethiopia strategy and the Ten Year Development Plan (2021 to 2031)
Management frameworks: Kotter's eight steps, Prosci ADKAR, the Kaplan and Norton balanced scorecard, Porter's five forces, the GROW coaching model

Examples and organizations are fictional. Apply your own organization's approved policies.