Teller operations and cash control

Module 03 / 5 · 60 min

Run a teller position from opening to balancing: tills, cash deposits, withdrawals, CPOs and remittances, authorization limits, keys, legal tender and the end-of-day close.

In this module you will learn to

Explain how the vault, head till and teller tills work together
Receive cash deposits and pay withdrawals with the right checks
Pay cashier's payment orders and incoming remittances safely
Apply authorization limits and key and vault controls
Apply legal tender and counterfeit rules and complete the end-of-day close

Built on

Erudite Africa training module: Domestic Banking Operations: 5-Day Course (October 2026)
A commercial bank's branch operations procedure manual (2018), unnamed, with example figures to be replaced by each bank's current rules
NBE Proclamation No. 1359/2025 and NBE directives as listed in the lessons (NBE/INT/13/2026, FXD/01/2024, FXD/04/2026, ONPS/09/2023, FCP/01/2020, FCPED/142/26)
Commercial Code Proclamation No. 1243/2021, Proclamation No. 780/2013 and Civil Society Organizations Proclamation No. 1113/2019
Erudite Africa Ethiopian context module (39 topics), October 2026
A commercial bank's Revised Credit Procedure Manual (2025), unnamed

Examples and companies are fictional. Bank practices are shown as typical Ethiopian practice, not as any one bank's policy. Always apply your own institution's approved policy and the current NBE directives.