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Erudite AfricaCenter of Excellence

← Erudite Africa Center of ExcellenceCapital MarketSchool of Capital Markets and InvestmentFoundational to Advanced

Brokerage Operations and Client Advisory

Onboard, trade, settle and advise on the Ethiopian Securities Exchange, then run a controlled, client-first brokerage

Follow one Addis Ababa broker through a trading day with three very different first-time clients, then build documented advice, model portfolios and the controls that keep client assets safe.

Start the course

0 of 5 modules completed

What you will be able to do

  • Onboard resident, diaspora and institutional clients with complete KYC, CDD, risk profiling and documentation
  • Take, execute and settle orders on the ESX and explain every fee to the client in Birr
  • Apply conduct rules: best execution, client money segregation, confidentiality and conflict management
  • Give suitable, documented advice and build model portfolios for client segments
  • Run brokerage operations with sound controls, firm liquidity limits, complaints handling and regulatory reporting
  • Grow a client book through investor education and ethical marketing
For
New staff of ECMA-licensed securities brokers, dealers and investment advisers, and bank staff who refer clients (Foundational modules 1 to 3); licensed representatives, operations and compliance managers and senior advisers (Advanced modules 4 and 5). Learners should have completed the Foundational courses Introduction to Capital Markets and Ethiopian Capital Markets Law and Regulation, or have equivalent knowledge.
Study time
About 6 hours online, in 5 modules (48 hours in the classroom version)
Each module
Short lessons, animated visuals, Ethiopian examples, decisions to make, the laws and directives that apply and worked calculations, then a quiz
Assessment
A 20-question final exam; pass mark 70%
Certificate
Erudite Africa Center of Excellence certificate of completion
Access
Module 1 free for registered users; the full course, exam and certificate for subscribers

The 5 modules

  1. Module 01Free previewThe broker's role and client onboardingKnow who may do what in Ethiopia's securities market, then open an account properly: identity, source of funds, risk profile and a signed client agreement.6 lessons · 60 min · quiz
  2. Module 02Orders, trading and settlement on the ESXTake an order from the client's instruction through the ESX trading day to settlement in the depository, and deal with partial fills, failed trades and corporate actions.6 lessons · 65 min · quiz
  3. Module 03Client assets, fees and first adviceKeep client money and securities safe and reconciled, explain every Birr of cost, give sound first advice, and run the simulated trading day for three clients.7 lessons · 65 min · quiz
  4. Module 04Advisory process, model portfolios and growing the client bookRun a full advisory process for a retiree, a young professional and a family business owner, build segment model portfolios with T-bills, bonds, shares and funds, and grow the book through ethical education and outreach.7 lessons · 70 min · quiz
  5. Module 05Operations control, firm risk and conductRun a brokerage with sound controls: reconcile trades, handle errors, keep the firm's capital and 40% liquid assets in line, prevent conflicts and market abuse, handle complaints, and defend three advisory files to compliance.7 lessons · 70 min · quiz
  6. Officer simulationA month as broker and client adviser at Bank A CapitalWork as licensed representative, brokerage desk: 11 real-life items, decisions with consequences and a hand-over note. Pass with 70% to qualify for the certificate.
  7. Final examFinal exam and certificate20 applied questions across all 5 modules. Pass with 70% to download your certificate.

Built on

  • Erudite Africa course specification 2.e: Brokerage Operations and Client Advisory, Levels 1 and 2 (October 2026)
  • Erudite Africa: Ethiopian Context programme overview and regulatory register (October 2026)
  • Capital Market Proclamation No. 1248/2021; ECMA Directives No. 980/2024 (licensing and supervision) and No. 996/2024 (fees)
  • ESX Rulebook (December 2024)
  • NBE Directive No. FXD/01/2024 as amended, and the NBE Monetary Policy Committee release No. 7 (July 2026)
  • AML/CFT and personal data protection laws as reported in the regulatory register (numbers to be confirmed)

Examples and companies are fictional. Bank practices are shown as typical Ethiopian practice, not as any one bank's policy. Always apply your own institution's approved policy and the current NBE directives.