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Erudite AfricaCenter of Excellence
← Social Media Management

Staff conduct online and the feed simulation

Module 05 / 5 · 70 min

Follow the staff social media policy on personal accounts, confidentiality and political or ethnic content, then apply the whole course in the 15-post feed simulation.

In this module you will learn to

  • Explain how personal accounts affect the institution and what the staff social media policy requires
  • Avoid disclosing confidential, customer or inside information online
  • Apply the hate speech and disinformation law to political and ethnic content
  • Report a colleague's or a page's harmful post through the right channel
  • Respond to a simulated feed of 15 posts with accuracy, the right tone and full compliance

Built on

  • Erudite Africa course specification: 4.h Social Media Management, Level 1 Beginner (October 2026)
  • Erudite Africa: Training Module, Ethiopian Context, programme overview and regulatory register (October 2026)
  • NBE Instruction FCPED/142/26 (21 April 2026) on customer fraud awareness campaigns; National Bank of Ethiopia Proclamation No. 1359/2025; financial consumer protection directive reported as FCP/01/2020
  • Capital Market Proclamation No. 1248/2021
  • Ethiopian laws as cited in the course specification: Personal Data Protection Proclamation (reported as No. 1321/2024), Hate Speech and Disinformation Prevention Proclamation No. 1185/2020, Computer Crime Proclamation No. 958/2016, Advertisement Proclamation No. 759/2012

Examples and organizations are fictional. Apply your own organization's approved policies.